DELL 1Y BWOS - 5Y PSP E
- Marca: DELL
- Categoría:
- Número de referencia: 890-49617
- EAN: 4058154204726
1Y Next Business Day – 5Y ProSupport Plus Next Business Day
Offer details
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Descripción
Dell ProSupport Plus is the only complete support service that combines priority access to expert support, accidental damage repair, and proactive monitoring for automatic issue prevention and resolution.
• Priority phone access to ProSupport engineers 24x7x365
• Dedicated Technical Account Manager (for customers with 1,000 or more ProSupport Plus systems)
• Collaborative support
• Proactive issue detection
• Predictive failure prevention
• Monthly history and contract reporting (for customers with 1,000 or more ProSupport Plus systems)
• Automated case creation
24x7x365;
Maintenance;
Physical;
Parts and labour;
Hardware Service with Next Business Day Onsite Service After Remote Diagnosis;
• Priority phone access to ProSupport engineers 24x7x365
• Dedicated Technical Account Manager (for customers with 1,000 or more ProSupport Plus systems)
• Collaborative support
• Proactive issue detection
• Predictive failure prevention
• Monthly history and contract reporting (for customers with 1,000 or more ProSupport Plus systems)
• Automated case creation
24x7x365;
Maintenance;
Physical;
Parts and labour;
Hardware Service with Next Business Day Onsite Service After Remote Diagnosis;
Especificaciones
Características | |
---|---|
Soporte Web | Si |
Solución de problemas | Si |
Tipo de servicio | ProSupport Plus for Enterprise |
Servicio incluido | Piezas y mano de obra |
Reemplazo de piezas | Si |
Número de años | 5 año(s) |
Tiempo de servicio (horas x días) | 24x7x365 |
Soporte de teléfono | Si |
Compatibilidad | PowerEdge T30 |
Detalles técnicos | |
Servicio incluido | Piezas y mano de obra |
Número de años | 5 año(s) |
Tiempo de servicio (horas x días) | 24x7x365 |
Soporte de teléfono | Si |
Compatibilidad | PowerEdge T30 |